Contact
For inquiries, bug reports, or security reports, please email us. Including key details helps us respond faster.
Typical reply: 1–2 business days Security reports welcome Billing/subscription inquiries OK
Operation and support
FlashDesk is developed and operated from Japan. Support, billing inquiries, and security reports can be sent in Japanese or English.
For business or organizational use, please include your organization name, intended use, operating systems, expected number of users, and whether you need billing or contract arrangements. This helps us respond with more specific guidance.
Operator: TARS. For legal operator information, see the Legal Notice.
Before contacting us
- Bug report: OS (Windows/macOS/Linux), app version, timestamp, steps to reproduce, screenshots/logs (optional)
- Connection/network: if possible, describe the network environments (office/home/mobile) for both ends
Billing and subscriptions
Payment details such as card information are managed by the payment provider. FlashDesk does not store card numbers.
You can change seats, view billing details, and access invoices or receipts in the “Billing Portal” accessible from the Admin console.
Inquiry form
Send us your inquiry directly from this page. We will reply by email.